Privacy policy

Guidance on the collection and use of personal information

[K-NETZ]('k-netz.com', hereinafter referred to as 'K-NETZ Mobile App') protects users' personal information and rights and interests in accordance with the Personal Information Protection Act, and in order to smoothly handle users' complaints related to personal information, We have the same treatment policy.

[K-NETZ] ('K-NETZ Mobile App') will notify the company through website notices (or individual notices) when revising the personal information processing policy.

○ This policy will be effective from March 28, 2018.


1. Purpose of processing personal information [K-NETZ] ('k-netz.com' or 'K-NETZ') processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be sought when the purpose of use is changed.
  • a. Homepage membership registration and management
    Confirmation of intent to sign up for membership, identification/authentication by provision of membership service, maintenance/management of membership qualification, identification by implementation of limited identification system, prevention of illegal use of services, personal information of children under the age of 14 At the time of collection, personal information is processed for the purpose of checking the consent of the legal representative, various notices and notices, handling grievances, and preserving records for dispute mediation.
  • b. Handling civil petitions
    Personal information is processed for the purpose of verifying the identity of the complainant, confirming the complaint, contacting and notifying for fact-finding, and notifying the processing result.
  • c. Provision of goods or services
    We process personal information for the purposes of delivery of goods, provision of services, delivery of bills, provision of contents, provision of customized services, identity verification, age verification, bill payment/settlement, debt collection, etc.
  • d. Use for Marketing and Advertising
    We process personal information for the purposes of product delivery, service provision, billing, content provision, customized service provision, identity verification, age verification, bill payment/settlement, debt collection, etc.
  • e. Personal video information
    We process personal information for the purposes of crime prevention and investigation, facility safety and fire prevention, traffic control, collection, analysis, and provision of traffic information.

2. Personal information file status
('k-netz.com' or 'K-NETZ') has the following purposes of processing personal information files registered and disclosed in accordance with Article 32 of the Personal Information Protection Act.
Personal information file name: Collected personal information
  • - Personal information items: email, mobile phone number, home address, home phone number, name, company phone number, title, department, company name, occupation
  • - Collection method: homepage, written form, phone/fax
  • - Retention basis: Personal Information Protection Act
  • - Retention period: semi-permanent
  • - Relevant laws: Records on collection/processing and use of credit information: 3 years, records on consumer complaints or dispute handling: 3 years, records on payment and supply of goods: 5 years, contract or subscription withdrawal, etc. Records related to: 5 years, records related to display/advertisement: 6 months
  • Others ('k-netz.com', hereinafter 'K-NETZ') personal information file registration details are disclosed at the Ministry of Public Administration and Security's Personal Information Protection Comprehensive Support Portal (www.privacy.go.kr) → Personal information complaint → Request for viewing personal information → Please use the personal information file list search menu.

3. Personal information processing and retention period
  1. [K-NETZ]('K-NETZ Mobile App') processes and retains personal information within the period of retention and use of personal information according to the law or within the period of retention and use of personal information consented to when collecting personal information from the information subject.
  2. Each personal information processing and retention period is as follows.

4. Matters concerning the provision of personal information to third parties
  1. K-NETZ('k-netz.com' or 'K-NETZ') provides personal information to third parties only when it falls under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the information subject and special provisions of the law. .
  2. K-NETZ('k-netz.com') provides personal information to third parties as follows.

5. Consignment of personal information processing
  • [K-NETZ]('K-NETZ') entrusts the following personal information processing tasks for smooth personal information processing.
  • [K-NETZ]('k-netz.com' or 'K-NETZ') prohibits the processing of personal information for purposes other than the purpose of entrusted business, technical and managerial protection measures, restriction of re-entrustment, Matters concerning responsibility such as management and supervision and compensation for damages are specified in documents such as contracts, and we supervise whether the trustee handles personal information safely.
  • If the contents of the entrusted business or the consignee are changed, we will disclose it through this personal information processing policy without delay.

6. Rights and obligations of information subjects and legal representatives and how to exercise them Users can exercise the following rights as personal information subjects.
  • The information subject can exercise the right to view, correct, delete, or suspend processing of personal information at any time with respect to K-NETZ.
  • The exercise of rights pursuant to Paragraph 1 can be done in writing, e-mail, or fax (FAX) in accordance with Article 41 (1) of the Enforcement Decree of the Personal Information Protection Act for K-NETZ, and K-NETZ will take action without delay.
  • The exercise of rights pursuant to Paragraph 1 can be done through an agent, such as a legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in accordance with Attachment No. 11 of the Enforcement Rules of the Personal Information Protection Act.
  • Requests to view and suspend processing of personal information may be restricted according to Article 35, Paragraph 5 and Article 37, Paragraph 2 of the Personal Information Protection Act.
  • Requests for correction and deletion of personal information cannot be requested if the personal information is specified as the subject of collection in other laws and regulations.
  • K-NETZ checks whether the person who made the request, such as a request for access, a request for correction or deletion, or a request for suspension of processing according to the rights of the information subject, is the person or a legitimate agent.

7. Fill out the items of personal information to be processed
  • K-NETZ('k-netz.com' or 'K-NETZ') processes the following personal information items.

8. Destruction of personal information K-NETZ ('K-NETZ'), in principle, destroys the personal information without delay when the purpose of processing personal information is achieved. The procedure, deadline and method of destruction are as follows.
  • - Destruction procedure: After the purpose is achieved, the information entered by the user is transferred to a separate DB (separate documents in the case of paper) and is stored for a certain period of time or immediately destroyed in accordance with internal policies and other related laws. At this time, the personal information transferred to the DB will not be used for any other purpose unless it is required by law.
  • - Destruction period: When the personal information retention period has elapsed, within 5 days from the end of the retention period, when the personal information becomes unnecessary, such as achieving the purpose of processing personal information, abolishing the service, or terminating the business In this case, the personal information will be destroyed within 5 days from the date when the processing of personal information is deemed unnecessary.
  • - Destruction method: Information in the form of electronic files uses a technical method that cannot reproduce the record. Personal information printed on paper is shredded with a shredder or destroyed by incineration.

9. Matters concerning the installation, operation and rejection of automatic personal information collection devices
  • K-NETZ does not use 'cookies' that store and retrieve information subject's usage information from time to time.

10. Personal information protection officer written
  • K-NETZ ('k-netz.com', hereinafter referred to as 'K-NETZ') is responsible for overall handling of personal information processing, and protects personal information as follows for complaint handling and damage relief of information subjects related to personal information processing We designate a person in charge.
  • The information subject shall send all personal information protection-related inquiries, complaints, and damage relief that occurred while using the service (or business) of K-NETZ ('k-netz.com' or 'K-NETZ') to the person in charge of personal information protection and the department in charge. You can contact us. K-NETZ (‘k-netz.com’ or ‘K-NETZ’) will respond to and process inquiries from information subjects without delay.

11. Changes to Privacy Policy
  • This Privacy Policy is applied from the enforcement date, and if there is an addition, deletion or correction of changes in accordance with laws and policies, it will be notified through notices 7 days prior to the implementation of the changes.

12. Measures to ensure the safety of personal information K-NETZ ('K-NETZ') takes the following technical/managerial and physical measures necessary to secure safety in accordance with Article 29 of the Personal Information Protection Act.
  • Minimization and training of staff handling personal information
    We are implementing measures to manage personal information by designating staff handling personal information and limiting them to those in charge.
  • Establishment and execution of internal management plan
    We establish and implement internal management plan for safe handling of personal information.
  • Storage of access records and prevention of forgery and alteration
    The records of access to the personal information processing system are kept and managed for at least six months, and security functions are used to prevent forgery, alteration, theft, and loss of access records.
  • Restriction of access to personal information
    Necessary measures are taken to control access to personal information by granting, changing, or canceling access rights to the database system that processes personal information. We control unauthorized access.
  • Use of locking device for document security
    We store documents and auxiliary storage media containing personal information in a safe place with a locking device.

13. Request for access to personal information
  • The information subject can request to view personal information in accordance with Article 35 of the Personal Information Protection Act to the following departments. K-NETZ ('k-netz.com', hereinafter 'K-NETZ') will make efforts to promptly process the personal information access request of the information subject.
  • In addition to the reception and processing department of the request for reading in Paragraph 1, the information subject may also request access to personal information through the ‘Comprehensive Support Portal for Personal Information Protection’ website (www.privacy.go.kr) of the Ministry of Public Administration and Security.
    • Ministry of Public Administration and Security Personal Information Protection Comprehensive Support Portal → Personal Information Complaint → Request to view personal information (You must have an I-PIN to verify your identity)

14. Remedy method for infringement of rights and interests of information subject
  • The organizations below are separate organizations from K-NETZ. If you are not satisfied with the results of personal information complaint handling and damage relief by K-NETZ ('k-netz.com' or 'K-NETZ'), or if you need more detailed help, Please feel free to contact us.
    • Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
      Responsibilities: Report personal information infringement, apply for consultation
      Website: privacy.kisa.or.kr
      Phone: (without area code) 118
      Address: (58324) 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong) 3rd floor Privacy Infringement Report Center
    • Personal Information Dispute Mediation Committee
      Responsibilities: Personal information dispute mediation application, collective dispute mediation (civil settlement)
      Website: www.kopico.go.kr
      Phone: (without area code) 1833-6972
      Address : (03171) 4th floor, Government Complex Seoul, 209, Sejong-daero, Jongno-gu, Seoul
    • Supreme Prosecutors' Office Cyber ​​Crime Investigation Team: 02-3480-3573 (www.spo.go.kr)
    • National Police Agency Cyber ​​Security Bureau: 182 (http://cyberbureau.police.go.kr)
  • The data subject may request access to personal information through the ‘Comprehensive Support Portal for Personal Information Protection’ website (www.privacy.go.kr) of the Ministry of Public Administration and Security, in addition to the reception and processing department of request for access in Paragraph 1.
    • Ministry of Public Administration and Security Personal Information Protection Comprehensive Support Portal → Personal Information Complaint → Request to view personal information (You must have an I-PIN to verify your identity)